Onboard, Train, and Retain Oregon DSPs: Automated

Direct Support Learning is an Oregon-built LMS that automates hiring packets, delivers the Oregon Core Competencies, tracks in-service hours, and keeps your agency audit-ready — all in one place.

Running an Oregon I/DD Agency Is Hard Enough.
Your Training System Shouldn't Make It Harder.

Onboarding Chaos

Every new DSP means another paper hiring packet, another training calendar, another spreadsheet for in-service hours. Coordinators burn out before the new hire’s first shift.

Save Time

Improve Systems

Improve Efficiency

Training Records Nobody Can Find

Who’s CPR-current? Who’s signed off on which ISP? When was the last Abuse Reporting refresher? If the answer isn’t “one click,” you have a problem.

Staff Retention

Training Continuity

Quality of Care

Audit Anxiety

ODDS rules change. Documentation lives in five different binders. The next audit is always around the corner — and missing paperwork could cost your license.

Employee Transcripts

Training Certificates

Expiration Reports

Three Things That Used to Take Days...

Now in One System!

1. Onboard

Automated hiring packets, signed acknowledgments, and ISP documents. New hires complete paperwork before their first day — without a single PDF email.

2. Train

Oregon Core Competencies, Abuse Reporting, Bloodborne Pathogens, CPR/First Aid — all delivered through the platform. Upload your own custom courses in minutes.

3. Retain

Career pathways, completion certificates, and visible progress for every DSP. Recognize milestones and give your team a reason to grow with you instead of out the door.

Our Features

Everything You Need in One Platform

Automated Onboarding

Hiring packets, I-9s, signed acknowledgments — all completed digitally before day one.

ISP Document Management

Distribute ISPs, collect signed acknowledgments, and link them to DSP training records.

Audit Logs

Pull complete training transcripts for any DSP in seconds. Identify gaps before the auditor does.

Oregon Core Competencies Library

Every required competency, ready to assign. Mapped to ODDS rules and updated as requirements change.

In-Service Hour Tracking

Automatic tracking of completed training hours by DSP, by category, and by date — exportable for any audit.

Custom Course Builder

Upload your own SOPs, ISP-specific protocols, and agency-unique training. Quiz, certify, and track.

Annual Compliance Training

Abuse Reporting, Bloodborne Pathogens, CPR/First Aid — pre-loaded and auto-assigned to your entire team.

Training Certificates

Automatically issued on completion. Stored in each DSP's transcript, printable or downloadable anytime.

Admin Reports

View agency-wide reports: upcoming training expirations, compliance gaps, and in-service hour totals.

Built for Oregon

Generic LMSs Make You Build Oregon Compliance Yourself.

We Already Did.

 

Most learning management systems are built for any industry and any state. That means your training coordinator spends weeks loading Oregon-specific content, mapping it to ODDS rules, and rebuilding the wheel every time the state updates a requirement. Direct Support Learning is different. It was built by people who have worked inside Oregon I/DD agencies — for people who run them.

Oregon Core Competencies — Included

Every required competency, pre-loaded and mapped to ODDS rule requirements. Ready to assign on day one.

ODDS-Aligned Compliance Courses

Abuse Reporting, Bloodborne Pathogens, CPR/First Aid refreshers — pre-loaded and automatically tracked.

Audit-Ready in One Click

Pull a complete training record for any DSP in seconds. ODDS-ready, every time.

Real Results from Oregon Agencies

Results based on agency-reported outcomes. Your results may vary based on agency size and configuration.

Reduction in onboarding paperwork time
~ 0 %
Time given back to training coordinators
0 + hrs/wk
Complete audit-ready training report for any DSP
1 click
Average time from offer letter to fully trained DSP
1 days
Typical setup time for a new agency
0 -4 wks

Oregon Agencies Trust Direct Support Learning

Ryan Green

Executive Director, Community Life, Medford Oregon

“We replaced three different systems with Direct Support Learning. Our coordinators have their evenings back, and I sleep better the night before an audit.”

Michael Sayer

Pinnacle Developmental Care, Corvallis Oregon

“Onboarding used to take two weeks. Now a new DSP is trained and on shift in five days. That alone has changed our staffing math.”

See Direct Support Learning in 30 Minutes.

On the demo, we'll show you exactly how Direct Support Learning fits your agency's workflow — your DSPs, your ISPs, your training calendar. No slide deck. No prep needed on your end.

Book Your Demo

Frequently Asked Questions

How long does it take to get set up?

Most agencies are fully onboarded within 2-4 weeks, depending on the number of staff and how much custom content you want loaded. We handle the heavy lifting — you don’t need an IT department.

Both. The Oregon Core Competencies and required compliance courses are included. You can also upload unlimited custom courses, SOPs, and ISP-specific training. Most agencies use a mix.

The platform is built around Oregon’s ODDS rules and the Oregon Core Competencies. Agencies in other states can use it, but Oregon-based agencies get the most out of it.

Pricing depends on the size of your agency and the modules you need. We’ll walk you through pricing on the demo — no surprise quotes.

We integrate with most common HR and payroll systems. We’ll cover specifics on the demo based on what you currently use.

Yes. We follow industry-standard security practices for I/DD and healthcare-adjacent data. Encryption at rest and in transit, role-based access, and audit logs are all built in.

We designed the platform for real-world DSP workflows. Most DSPs complete their first training within minutes of logging in. Coordinators get hands-on onboarding and ongoing support from a real human, not a chatbot.

Yes. The platform is mobile-friendly and available on both Google Play and the App Store.

Yes. We offer organization accounts with admin tools and tracking.

Yes. Custom courses and content uploads are supported.

Agencies can assign onboarding tracks to new hires, including required compliance trainings such as Abuse Reporting, OIS Introduction, and Rights & Safety. Automated certificates help ensure all new staff meet training requirements before providing services.

Yes. Admins can organize staff by department, role, or location and monitor course completions, certificates issued, and upcoming expirations from a centralized dashboard.

Agencies can upload their own courses, videos, and documents, or request custom course builds. These can be used alongside or instead of the standard catalog to reflect internal policies or state-specific guidelines.

Absolutely. Direct Support Learning tracks certificates, completion dates, and renewal cycles. Agencies can generate reports by staff, course, or date range to demonstrate compliance with licensing requirements.

Yes. You can configure courses or certifications to reset after a certain time period (e.g., every 12 months), prompting staff to re-complete key trainings before expiration.

Dynamic rules and automated reminders ensure staff are notified when trainings are due. Admins can set up alerts on overdue or upcoming expirations, keeping your team in compliance.